Tag: User Experience (UX)
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3 Recipes for Remote Workshops
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*Or any other thing that involves post it notes and hand waving Note: this is features heavy use of the online whiteboard tool Miro. I’m not affiliated with them in anyway nor are they being endorsed by me. Use whatever you like/whatever is not blocked by your organisation’s firewall. Other suggestions have included Google’s Jamboard?…
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Agile UX Assumptions Busting
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In my many years as a UX designer I’ve also become a keen facilitator of trying to get clients’ thoughts from their heads onto post it notes. However, everyone knows what the clients sees, thinks and expects can be very different to what a team of developers may perceive as the big issues with the…
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In Defence of the Survey
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Surveys have become a research method that is often avoided or mocked in UX circles. This is often with just cause. Surveys cannot offer the breadth and depth of an interview. Nor can surveys generally reveal much about the behaviours of a user. Even a focus group (a research method I could also defend) can…
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Adapting SWOT into GOKU – A Workshop Exercise
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It has occurred many times in early stage discovery work with new technology that there is a considerable amount of work being done in disparate places. Oftentimes the customer of the product and the user are the same people. In this situation it is incredibly useful to create a SWOT like exercise. This is an…
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Data Expectation Mapping – A Workshop Exercise
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This is a quick exercise that I find works well in workshops and you are free to copy. When should I use a Data Expectation Map? When we are doing workshops with people who do very complex things with data the amount of context and nuance in their activities can overwhelm something like a workshop.…
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5 Lessons for UX and ML to work together – a DDD Talk
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In 2018 at Developer, Developer, Developer in Sydney, my talk 5 Lessons for UX and ML was selected. It was a feat of extreme love for this subject matter, and a synthesis of everything I had learned at CSIRO’s Data61 at that point. I find the content still has relevance, as we still are not…